[SerraSun]

My point is that if they're not looking up the information then maybe a fact sheet that's specific to them could be created so that when one of them pops up with questions, everyone can just link them to the page instead. It would save time in explaining things ourselves, and the fact sheet might also encourage them to do their own research. I'm suggesting that instead of taking on a negative attitude about this we could turn it around and help them in a most efficient way that doesn't inconvenience anyone.