30-01-2013, 23:33
Just wondering if anyone has had problems with NB customer service?
I ordered mine at the weekend and received it on Monday, except the domes look too big for my ribcage so I asked for a swap.
Lucy has replied once saying a swap would be okay and also asked for a photo which I reluctantly sent her (v shy). I haven't heard a peep since and it has been 2 days now. Usually I get a reply the next evening.
Has anyone else experienced this? I don't know what else to do bar keep emailing and then am concerned the 7 day returns period will elapse!
Any ideas? I had hoped I start noogling
I ordered mine at the weekend and received it on Monday, except the domes look too big for my ribcage so I asked for a swap.
Lucy has replied once saying a swap would be okay and also asked for a photo which I reluctantly sent her (v shy). I haven't heard a peep since and it has been 2 days now. Usually I get a reply the next evening.
Has anyone else experienced this? I don't know what else to do bar keep emailing and then am concerned the 7 day returns period will elapse!
Any ideas? I had hoped I start noogling